目 录 第一篇 导 论 第一章 关于人和组织的行为动力学·········································································· 3 第二章 组织行为管理模型···················································································· 25 第三章 技术、环境、文化的影响··········································································· 53 第四章 社会系统和组织文化················································································· 66 第二篇 组织中的个体行为 第五章 知觉与归因····························································································· 81 第六章 个体差异、能力与学习·············································································· 98 第七章 人格·····································································································109 第八章 态度·····································································································120 第九章 组织中的激励·························································································134 第十章 激励理论的管理应用···············································································154 第三篇 群 体 层 次 第十一章 群体和团队···························································································167 第十二章 沟通····································································································187 第十三章 决策····································································································198 第十四章 领导····································································································214 第十五章 冲突、压力与职业健康············································································235 第十六章 组织结构及组织与员工的互动···································································251 第十七章 工作设计······························································································269 第十八章 组织变革与发展·····················································································282 第十九章 组织政治与参与管理···············································································296 第二十章 回顾与展望···························································································310